- We want you happy with our product. Period. If for whatever reason you're not satisfied with our straps, let us know. We'll do whatever we can to make it right.
Our Responsibility to our Customers
- You're here because you're a watch guy (or girl!) We are too, and we know you expect the very best. We promise to go the extra mile to deliver for you.
- Whether you're just getting into this crazy obsession of ours, or you're dozens of watches into your journey, we promise to take care of each and every customer like extended family.
- We've all been to watch meet-ups and felt that inclusion and camaraderie; one of our core believes is to deliver the best product we can, to people who appreciate all the details; from the idiosyncrasies of hand crafting, to final delivery of your product.
Quality & Value
- Our straps are made with love in some of the finest facilities in the world; we're really proud of what we do.
- Hand crafting isn't cheap, especially here in the U.S., but it's worth it. While our product isn't inexpensive, it will last a long time and actually improve with age. We believe North Street straps represent long-term value in a world of commoditized things.
- "It costs a lot of money to but cheap stuff" is an adage we live by. You could tell the time from your phone, but chances are you chose to buy a finely crafted watch that will last generations. Same thing is true with straps; there's any number of outlets online to get something that will do the job. North Street watch straps promise timeless elegance and effortless style.